Creating a Destination Workplace for Hybrid Work

Shaping Collaborative Spaces for the Workforce of the Future

Ricoh New Zealand (Ricoh NZ) is at the forefront of providing transformative workplace experiences, developing solutions that enable customers to adapt and thrive in rapidly changing landscapes. As they transitioned to hybrid work models, Ricoh NZ recognised that the role of the office had evolved from being just a place to “do work” to being a central hub for collaboration and communication.

In this case study, learn how Ricoh NZ used RICOH Spaces to create a technology-led, hybrid environment that supported employees while showcasing what a “Destination Workplace” could look like to customers at their new regional headquarters on 34 Sale Street.

 

“A well-designed workspace can play a pivotal role in making hybrid work a success. It’s more than just providing the technology; it’s about creating an atmosphere where employees feel connected, motivated, and inspired.”

Mike Pollock, Managing Director, Ricoh New Zealand

An Overview

Ricoh New Zealand drives workplace transformation through innovative, future-proof solutions. Harnessing cutting-edge technology and collaboration, they develop offerings that empower customers to thrive amidst rapid shifts in the business landscape. Ricoh NZ doesn’t just solve current challenges but also empowers organisations with the agility to adapt confidently to evolving demands in a dynamic environment.

The Challenges

The necessity for sustainable, collaborative spaces

With the shift to hybrid work models, the previous space at Victoria Street struggled to deliver communication equity to a distributed workforce spread over multiple branches and locations, hindering effective collaboration and communication.

The changing role of the office further complicated matters. Desk and parking spaces were underutilised due to lower attendance, while meeting spaces were over-booked as employees came in primarily to collaborate with their peers.

The Solution

How RICOH Spaces enabled a “Destination Workplace”

Ricoh NZ gathered feedback and ideas from employees to envision a showcase hybrid workplace that would be a “Destination Workplace”. After evaluation, Ricoh NZ worked closely with Ricoh technology experts to design and build features that would create a conducive, efficient, and productive environment for on-site and remote employees.

The result was an optimised hybrid workspace at Ricoh NZ’s new head office located at 34 Sale Street. Ricoh NZ employees can now use just one platform for desk, car park, and meeting bookings, supported by a powerful visitor management system, and enjoy versatile spaces designed for efficient communication and collaboration, while administrators can effortlessly fine-tune environmental settings to create a more comfortable workspace through seamless integration with the building’s sensors, ensuring optimal working conditions at all times.

The Outcomes

Deepening collaboration while enhancing efficiency

Ricoh NZ utilised RICOH Spaces to create a modern and sustainable workplace that thrives on collaboration. This integration enabled the evolution of the office from a static environment to a dynamic space that adapts to the needs of employees and the business itself, all driven by data.

Key Benefits

RICOH Spaces features and benefits

 

Enhanced collaboration: A simple booking process supported by interactive mapping provided improved collaboration and communication.

 

Improved working environments: Integrated building sensors empower office managers and administrators with information needed to create comfortable and healthy work environments.

 

Optimised space utilisation: New sensors track environmental and usage data to identify opportunities for new ways of working.

 

“We wanted to create a space where our people feel not only productive and engaged but also safe and welcomed.”

Mike Pollock, Managing Director, Ricoh New Zealand

Conclusion

Realising a Space for the Future of Work

RICOH Spaces enabled Ricoh NZ to create a Destination Workplace that supports hybrid work, transforming the office into a space that builds collaboration and encourages innovation.

The new office also showcases the full capabilities of Ricoh solutions in action at Ricoh NZ’s Auckland HQ.

 

“It’s not only a great place for our staff to be but also a great demonstration of the technology that we deliver. It’s a live showcase for businesses to come and see what the true modern workplace can look like.”

Mike Pollock, Managing Director, Ricoh New Zealand